Content

Things I've thought about, notes I've written down, or something I've presented.

• 2026Software as a Skillpost: Some software can be described instead of written. Dale is a prose linter that is a markdown file and nothing more.
• 2025How to launch an enterprise community in 30 dayswrite-up: Discourse blog
• 2024General Notes on Incentivizing Community Members to Answer Questions From Their Peerspost: How SailPoint's Developer Community reached a point where members solve their own issues.
• 2024My Experience With, "You Shouldn't Start a Community."post: A reply to David Spinks' thread on why you shouldn't start a community, from someone two years into building one.
• 2024The Developer Relations Capability Maturity Modelframework: A five-level model for showing leadership how mature a Developer Relations program is, with SailPoint's path through the first three levels.
• 2024The Developer's Hierarchy of Needsframework: Five layers a developer program has to get right, in order: product, content, tooling, community, contribution.
• 2024SailPoint Developer Days 2024talk: SailPoint Developer Days
• 2023Reducing onboarding friction for developerspodcast: The State of Developer Education, with Colin McKibben
• 2023SailPoint Developer Days 2023talk: SailPoint Developer Days